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Frequently asked
questions
When can I watch the film?
The Director's Cut is available exclusively on psionics.film from the 2026 launch date. A shorter public release lands on major streaming platforms later in 2026.
What's the difference between the Director's Cut and the public release?
The Director's Cut is roughly twenty minutes longer, includes extended interviews, additional interviews not in the public release, and a director and presenter commentary track. The public release later in 2026 does not include any of that. The Director's Cut stays exclusive to psionics.film. Permanently.
What's the credit deadline?
31 July 2026. After that date, the final master goes to platforms and no further names can be added to the credit roll. There is no extension.
Where will my credit appear?
Backer and Associate Producer credits appear on the public release of Psionics on Amazon Prime Video, Apple TV, and Google Play later in 2026. Associate Producers also get an entry on IMDb under their name.
Why doesn't my credit appear on the Director's Cut?
The Director's Cut is already locked. We mastered it during production. Credits go on the public release, which gets a single final master with all credited names baked in before delivery to platforms in August 2026.
Can I gift a credit?
Yes. When you purchase on the Backer or Associate Producer page, select 'Someone else (gift)' and enter the name you want credited. You pay, they get the credit.
Can I watch on my TV?
Yes. Use AirPlay or Chromecast from your phone or laptop, or open psionics.film in any smart TV browser. A native app is on the roadmap, not Phase 1.
Is this a subscription?
No. You pay once. There are no recurring charges. Own and credit tiers give you permanent access to your account, including all future bonus content.
What payment methods do you accept?
All major credit and debit cards, Apple Pay, Google Pay, and Link, processed by Stripe.
Do you offer refunds?
Yes on the Own tier, within fourteen days of purchase if you have streamed less than ten minutes of the film. Backer and Associate Producer tiers are non-refundable after the credit is submitted and approved. See the full refund policy. See the full refund policy.
Can I download the film?
No. Stream-only to prevent piracy. Lifetime owners can stream as often as they want, on any device, with no expiry.
I bought it but cannot log in. What now?
Reply to your purchase receipt or email hello@psionics.film and we will sort it out within twenty-four hours.
Will there be subtitles?
Yes. English, German, and Spanish at launch. More languages added through 2026.
Are you planning a theatrical release?
Selected festival screenings are on the cards. Sign up to the mailing list for premiere news.
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